Posts Tagged ‘shopping’
Introducing: The Recession-Proof Shopper!
Tuesday, June 10th, 2008
Ladies and gentlemen, it’s true. The recession-proof shopper is here and she’s here to stay. A new study commissioned and soon to be published by Elle magazine concludes that 8% of U.S. women are still shopping up a storm and show no signs of slowing down. (for full stats check out this article)
So what do you think? Do you think these ladies have what it takes to keep the economy (and businesses) afloat this year? I for one think that it certainly won’t hurt…but it’s not going to come anywhere close to how well those stimulus checks worked-wait….
If nothing else I suppose retail businesses can cater their advertising to focus more heavily on this demographic.
Tags: consumer, economy, Rebecca Button, recession, retail, shopping
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Crazy Breakfast Making Cell Phones - Part II
Wednesday, April 16th, 2008
Okay, don’t freak…there was no Part I so don’t go looking for it. Well, there sort of was…this is simply an addendum to my previous post Oh So Textual! *Text Message Shopping Has Arrived* .
When you bought your cell phone did you ever imagine that one day it would allow you to pay for things? No seriously, your cell phone as a form of currency? Yeah, neither did I. But now you can. I know! It’s nuts!
Ok, so here’s how it works (courtesy StorefrontBacktalk.com ):
Step 1: You download an applet on your phone. Said applet would be associated with a payment method, a password, and possibly another form of authentication.
Step 2: The retailer would have a piece of compatible software installed in their POS system.
Step 3: You shop in the store as you normally do, picking out items for purchase. When you’ve selected you bring your items to the cashier.
Step 4: The cashier scans the bar codes of your items and tells you the total.
Step 5: You enable the mobile payment app, type in your password, and punch in the exact amount of your total.
Step 6: If all goes well up to this point, the app will display a bar code that the cashier would then scan with the same bar code wand as they used to scan your products. The bar code would include the exact amount, a date/time stamp and expire within 60 seconds in case you want to abandon the purchase.
Here are some of the other things it would do:
- Update the credit limit—or bank account balance—that the consumer could still use. According to the patent holder/inventor, Bob Lovett, "The merchant’s scanner also outputs a barcode containing the product’s price. The cell phone’s camera makes a copy of the barcode and then converts it to dollars and updates your remaining balance. This will alert card holder when an account is overdrawn."
- The phone’s payment data would include the consumer’s age which would theoretically accelerate purchases of age-restricted items (alcohol, cigarettes, fireworks, adult-themed magazines, etc.) as well as establish retailer due-diligence and enabling such purchases to go through self-checkout.
And here’s the kicker for merchants:
- This type of payment system will allow for cheaper handling of micro-payments. Merchants would keep a record of the small transactions in a spreadsheet and when the banks are least busy, they would send the spreadsheet to them for processing. It would cost around five to ten cents as opposed to the twenty-five they pay for Visa transactions.
Yeah…that’s awesome.
For the rest of the the StorefrontBacktalk.com article, including the reaction of the National Retail Federation and others click here .
Tags: Business, cell phones, Rebecca Button, retail, shopping, technology
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Oh So Textual! *Text Message Shopping Has Arrived*
Monday, April 7th, 2008
I remember the days when cell phones were exciting because they were cordless AND you could use them past your front porch without it crackling and buzzing you deaf. Then came the ringtones. And the cameras. And the text messages, email, internet, music and video. I can’t afford the latest and greatest (mine simply allows for phone calls and a few texts) but when they add a "Makes You Breakfast in Bed" feature I’ll seriously consider upgrading.
But as is, I, along with countless others, still possess the capability of participating in text shopping, the latest service offered by Amazon.com called TextBuyIt. Here’s how it works (courtesy detnews.com ):
"It lets people text the name of a product, its description or its UPC or ISBN to 262966 (that’s "Amazon" on the keypad) from anywhere their cell phones work — including from inside physical stores.
If Amazon stocks matching items, the service returns two results at a time. Shoppers can immediately buy one of the first two the selections by texting back the number "1" or "2," or they can ask for more by texting the letter "M."
New TextBuyIt customers will be prompted to enter the e-mail address associated with their existing Amazon account plus a shipping zip code. The service then calls them and walks through the checkout process using an automated voice system. Shoppers get confirmation by text message and e-mail.
From there, the customers can check on order status on Amazon’s Website."
First I just have to say that I think this is pretty awesome–as a consumer that is. I keep thinking that there is no way things can get easier and lo and behold, someone finds a way. I’m not so sure I would use this personally (remember, I’m too cheap to upgrade to a cooler cell phone so I’m not exactly a ’shopping on demand’ kind of person) but I do know that this service will likely be widely accepted by shoppers and replicated and perfected in different forms by Amazon’s top competitors.
So what kind of effect do you think this will have on brick and mortar stores? Or small businesses for that matter that do not possess the capabilities of offering such a service in order to compete with Amazon?
Tags: advertising, consumers, E-Commerce and E-Business, innovation, internet, Marketing, online shopping, Rebecca Button, shopping, technology, text messaging
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Social Shopping Sites Bring More Opportunity to Small Businesses
Monday, March 31st, 2008
Interesting thing isn’t it? How the internet has completely replaced the need to leave your house to buy things. Shopping malls were once the great meccas of consumerism. What a shame….What’s that you say? They still are? Oh….how is that possible? The internet has EVERYTHING and you don’t even have to get off your duff to get it!
Sarcasm aside, in spite of the incredible convenience the internet affords, people are still flocking to malls around the world to find what they are looking for. So why is that? I thought the internet was supposed to make things easier?
The reason for this according to a recent Inc.com article, is that while shopping can be done individually, it is largely a social activity. We rely on recommendations from our friends and family to locate sources for certain products we may be interested in because we trust these people to give us good leads. In the internet world, all we’ve had to rely on are the search results Google and the like produce for us which, as we savvy internet users have come to find out, is based primarily on variables that do not have the consumer in mind, often producing the most prominent (read "well known") sites first.
We’re in luck though. Smart entrepreneurs have recognized this and are doing something about it. For the first time, we are starting to see websites dedicated to tailoring the online shopping experience directly towards the consumer. Sites such as ThisNext , Shoposphere and Kaboodle are what is called "social shopping" sites. And here’s what they do:
- Features recommendations by friends and like-minded shoppers
- Gives authority users based on quality recommendations
- Display a wider array of smaller (and arguably cooler) brands/businesses
As a small business marketer here’s how and why you can use these sites to grow your business:
- It’s zero cost if you do it right. For example, on ThisNext, if you fill out a "Shopcast" including one of your products, it will likely generate interest and click throughs to your website.
- Again, done correctly, you could also end up forming a mini army of volunteer brand evangelists. Word of mouth is still a very valuable marketing tool. The same applies for the internet.
- You will see not only a rise in web traffic but also in sales. Topo Ranch , a t-shirt company, stated that after posting their original Shopcast, their "daily Web traffic has increased by almost a third and sales have risen 165 percent." The numbers don’t lie.
Just remember to be a responsible member of these communities. Many of them self police anyway but you cannot approach it from a strict marketing standpoint. Don’t be intrusive and abuse the system. Merely develop good relationships and allow it to work for you.
Tags: E-Commerce and E-Business, Generating More Sales, Marketing, Marketing Your Business, online, Rebecca Button, retail, shopping, small business, social networking, social shopping
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The Online Shoppers Cometh - Are You Ready(eth?)
Wednesday, March 26th, 2008
Well friends, it’s finally happened. People are now officially computer savvy. Or at least according to a 2007 Forrester Research report almost 75% of us have learned how to successfully shop online and the the number of late comers to the internet party continues to dwindle each year. That’s great news for online businesses! But it’s also a bit of a double edged sword.
These findings indicate that more and more people are getting familiar with navigating the internet and therefore learning how different websites hinder or facilitate their online shopping experiences. And guess what that means? It means that on the whole, people’s expectations are much higher–and growing alongside their experience.
So what does this mean for you? Well, quite simply it means that your emphasis on getting customers to your site should now be shifting to retaining customers. People are now quite comfortable with turning to the internet to get whatever products they need so you know that the traffic is there. You must now "wow" these customers with your quality of service and streamlined shopping experience. If customers think, even for a split second, that it’s too difficult to find what they’re looking for on your site, they’ll be out of there faster than you can blink.
So do yourself a favor and invest a little time and money into making your website stellar! Visit our Ecommerce and Ebusines Articles for more advice, tips and info!
Tags: E-Commerce and E-Business, etailers, internet, online, online shopping, Rebecca Button, shopping, tips
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